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Terms and Conditions

Welcome to Hearts Heaven Realty LLC. These Terms and Conditions (“Terms”) govern your use of our website, services, and any property-related transactions with us. By accessing our website, engaging with our services, or entering into agreements with us, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, please refrain from using our website or services.

1. Company Information

Hearts Heaven Realty LLC is a registered real estate company in Dubai, United Arab Emirates, licensed under the laws and regulations of the Dubai Land Department (DLD) and Real Estate Regulatory Authority (RERA).

2. Services Provided

We specialize in:

  • Buying, selling, and leasing properties
  • Property management and consultancy
  • Real estate investment advisory
  • Off-plan project sales and promotions

All services are subject to the applicable laws of the UAE and RERA regulations.

3. Website Use

  • The content on our website is for general information only.
  • Property listings, prices, and availability are subject to change without prior notice.
  • We make every effort to ensure accuracy, but we do not guarantee that all property details, images, and specifications are error-free.
  • Unauthorized use of our website, including but not limited to data mining, hacking, or reproduction of content, is strictly prohibited.

4. Property Transactions

  • All transactions will be conducted in compliance with the Dubai Land Department and RERA guidelines.
  • Any deposits, booking amounts, or payments made toward properties are subject to written agreements and non-refundable clauses (unless otherwise stated).
  • Clients must provide accurate personal and financial information during transactions.
  • Hearts Heaven Realty LLC is not responsible for any losses incurred due to false or incomplete information provided by clients.

5. Fees & Payments

  • Brokerage commission and service fees will be agreed upon before any transaction.
  • Payments must be made in accordance with the agreed schedule.
  • Late payments may attract penalties as per contract terms.

6. Client Responsibilities

Clients agree to:

  • Abide by UAE real estate laws and regulations.
  • Provide valid identification and documents when requested.
  • Not misuse our services for fraudulent or illegal activities.

7. Limitation of Liability

Hearts Heaven Realty LLC is not liable for any direct, indirect, or consequential loss arising from the use of our website, services, or property transactions.

We are not responsible for delays, changes, or cancellations caused by developers, landlords, or third parties.

8. Intellectual Property

All content on our website, including logos, images, designs, and materials, is the property of Hearts Heaven Realty LLC and protected under UAE copyright laws. Unauthorized use is prohibited.

9. Privacy Policy

We respect your privacy and handle all personal data in accordance with UAE data protection laws. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of Dubai and the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

11. Amendments

Hearts Heaven Realty LLC reserves the right to modify, update, or change these Terms at any time without prior notice. Clients are encouraged to review this page regularly.

12. Contact Us

If you have any questions regarding these Terms, please contact us:

Hearts Heaven Realty LLC

Office Address: DAMAC Business Tower, Business Bay, Dubai

Email: info@heartsheavenrealty.com

Phone: +971505375566

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